Privacy Policy

At TestPlum (“we,” “us,” “our”), we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services, including the TestPlum browser extension. By using our website, you agree to the terms outlined in this Privacy Policy.

Updated: September 19, 2024

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details that you voluntarily provide through forms on our website or in connection with our services.
  • Non-Personal Identification Information: We collect non-personal data such as browser type, IP address, operating system, and usage statistics. This helps us improve our website and services for better user experiences.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your experience and gather insights into how you interact with our site. You can choose to disable cookies via your browser settings, though some features of the website may not function properly without them.

How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services.

  • Respond to your inquiries and provide customer support.

  • Analyze usage trends to enhance the website and user experience.

  • Send you updates, newsletters, or service-related communications (you may opt-out at any time).

  • Ensure compliance with applicable laws and regulations.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but some parts of our website may not function properly.

GDPR Compliance

f you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request access to your personal data.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Restriction: Request the restriction of data processing.
  • Portability: Receive your personal data in a commonly used, machine-readable format.
  • Objection: Object to the processing of your personal data.

To exercise these rights, please contact us at support@testplum.com

Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We comply with the following standards and regulations to ensure the highest level of security:

  • ISO 27001: We adhere to the international standard for information security management systems (ISMS) to protect your data.
  • SOC 2: We undergo regular audits to ensure our practices meet the rigorous requirements for security, availability, processing integrity, confidentiality, and privacy.
  • Vulnerability Assessment and Penetration Testing (VAPT): We regularly conduct VAPT to identify and address potential vulnerabilities in our systems.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we recommend reviewing their privacy policies before sharing any personal data.

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will reflect the most recent revision. Continued use of our website after changes are made indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

TestPlum
1309 Coffeen Avenue, Suite 1200,
Sheridan, Wyoming 82801
Phone: +91 95910 59927
Email: support@testplum.com

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.